0 comments / Posted on by Candice Ruck

Hi!

I’m just dropping a this note to update you on the status of all the subscriptions interrupted by the covid-19 shutdown😊 As you may have read from my blog, previous emails or Instagram posts, we were shut down March 19th. There was a bit of confusion at first and I continued to ship out after that date but we eventually had to stop shipping towards the end of the month.

 

I did not allow any account to renew in April or May but I am happy to announce they will renew on your regularly scheduled day in June.

 

Many of you had purchased 3, 6 and even 12 month prepaid subscriptions. In those cases, April & May were skipped and two additional months were added to the end of your subscription. For example, if you ordered a 3-month prepaid subscription for March, April & May. You received March, and now June & July. Your account will renew on August 1st instead of June 1st.

 

If you reactivated a subscription during the shutdown and your order has not shipped, the open order will be pushed to the June 5th-10th shipment and your account will renew in July.

 

If you were one of the subscribers who did not get your March order due to it being so late, your box will arrive in June and your next renewal will be July 1st. You will also have a courtesy discount of 15% automatically applied to your next renewal.  

 

All Accounts will be updated to reflect proper delivery & renewal dates by 5pm 5/15/2020

You can login into your account (cratejoy Marketplace for cratejoy subscribers & magickalfolkshop.com for direct subscribers)

Hi!

I’m just dropping a this note to update you on the status of all the subscriptions interrupted by the covid-19 shutdown😊 As you may have read from my blog, previous emails or Instagram posts, we were shut down March 19th. There was a bit of confusion at first and I continued to ship out after that date but we eventually had to stop shipping towards the end of the month.

 

I did not allow any account to renew in April or May but I am happy to announce they will renew on your regularly scheduled day in June.

 

Many of you had purchased 3, 6 and even 12 month prepaid subscriptions. In those cases, April & May were skipped and two additional months were added to the end of your subscription. For example, if you ordered a 3-month prepaid subscription for March, April & May. You received March, and now June & July. Your account will renew on August 1st instead of June 1st.

 

If you reactivated a subscription during the shutdown and your order has not shipped, the open order will be pushed to the June 5th-10th shipment and your account will renew in July.

 

If you were one of the subscribers who did not get your March order due to it being so late, your box will arrive in June and your next renewal will be July 1st. You will also have a courtesy discount of 15% automatically applied to your next renewal.  

 

All Accounts will be updated to reflect proper delivery & renewal dates by 5pm 5/15/2020

You can login into your account (cratejoy Marketplace for cratejoy subscribers & magickalfolkshop.com for direct subscribers)

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