Shipping InfoAll monthly themed packages will ship between the 15th - 20th. You will receive an email with tracking information once we start to pack and process your order. You can also find tracking information by logging into your account after you receive the shipping notification. Witches Trunk Show orders ship within a few business days of ordering, usually no more than 4.
Missing/Lost PackagesMagickal Folk shares your tracking information with you via email as soon as we create a shipping label for your package, right before it leaves our warehouse. Tracking numbers can take 24 hours to update once packages have been picked up by the carrier. For all questions regarding the whereabouts of a package once it's on the way, we highly recommend you first review the tracking information to check the status provided by the carrier, then contact the USPS.
Sometimes, but not often, a tracking number may reflect incorrect information. If after seven (7) business days your Magickal Folk package has not arrived and is marked as delivered, a Missing Mail Search Request can be submitted to the Shipping Carrier by the recipient, or, we are happy to work with you directly on a resolution. More often than not, packages are either accidentally delivered to a neighboring address, or the item ends up delivered after a slight delay. In the meantime, it is recommended to check with neighbors and/or contact the carrier with your tracking number to see if they can provide any additional information regarding your package.